FAQ

Kiln-dried wood is more expensive because it undergoes a special drying process that removes moisture to a precise level, resulting in a more efficient burn.

This extra drying step means less smoke, longer burn times, and higher heat output. While it costs a little more upfront, kiln-dried wood offers better performance, longer-lasting heat, and fewer emissions, making it a better long-term investment.

Yes, we offer reliable delivery services! We’ll bring your logs right to your door at a time that suits you. Whether you're stocking up for the season or just need a few bags, we've got you covered.

No problem! If access to your property is limited, just let us know when booking your delivery. Our team will do their best to accommodate your needs and ensure your logs get to you safely, whether that means using a smaller vehicle or delivering to an alternate location.

Delivery charges depend on your location. We aim to keep delivery as affordable as possible, and we offer free delivery if two or more neighbours order together! If you would like to place an order with a neighbour please give us a call on 01237 239255. 

For more specific details on delivery charges, please contact us or check our delivery area map.